REFUND POLICY

RECONCILIATIONS

1. Website called https://seasro.com/. (Hereinafter referred to as the site or company.)
2. Internet user uses the site. (Hereinafter referred to as a member.)

SUBJECT AND SCOPE OF THE AGREEMENT

1. The Distance Sales Contract (“Contract”) has been drawn up in accordance with the Consumer Protection and Distance Contracts Regulations. The parties to the Agreement accept and declare that they know and understand their obligations and responsibilities.

SERVICE DELIVERY AND DELIVERY METHOD

1. The contract has entered into force with the approval of the Buyer in electronic environment and is executed by the delivery of the service purchased by the Buyer from the Seller to the Buyer.
2. The Service will be delivered to the Buyer electronically.

DECLARATIONS AND COMMITMENTS OF THE BUYER

1. he Buyer declares that he has read and learned the preliminary information uploaded by the Seller regarding the basic characteristics, sales price, payment method and delivery time of the service subject to the Contract on the Website and gives the necessary confirmation in electronic environment.
2. Buyers, as consumers, can send their requests and complaints via e-mail to [email protected]

STATEMENTS AND COMMITMENTS OF THE SELLER

1. The Seller is responsible for the delivery of the contracted goods or services to the Buyer in accordance with the consumer legislation, sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
2. If the Seller cannot deliver the goods or services subject to the contract within the period due to force majeure or extraordinary circumstances that prevent transportation, he is obliged to notify the Buyer within 3 (three) days from the date of learning.
3. If the contractual goods or services are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

RIGHT OF WITHDRAWAL

1. The Buyer may exercise its right of withdrawal within 14 (fourteen) days from the date of delivery in transactions related to the sale of goods, and from the date of purchase in transactions related to the sale of services, without undertaking any legal or criminal liability and without giving any reason. The buyer may also use his right of withdrawal within the period until the delivery of the goods.
2. The buyer can exercise his right of withdrawal by sending an e-mail to [email protected] including the current phone number.
3. If the contractual goods or services are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED

Pursuant to the legislation, the Buyer cannot exercise its right of withdrawal in the following cases:

1. Before the expiry of the right of withdrawal, in the contracts regarding the services that are started with the approval of the consumer; and contracts related to services performed instantly in the electronic environment and intangible goods delivered instantly to the consumer (gift cards, gift certificates, coupons that replace money, etc.).
2. Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the Seller.
3. Contracts for the delivery of goods, which are prepared according to the Buyer's wishes or clearly in line with his personal needs, which are not suitable for return by nature and which are in danger of spoiling quickly or whose expiration date is likely to expire (for example, special editing services, server setup fees).
4. The right of withdrawal cannot be exercised in terms of goods or services that are outside the scope of the Regulation on Distance Contracts.